Tuesday, November 22, 2011
FaceBook and Google are doing it wrong
I have lost my first original FaceBook page simply because I would not provide a phone number. Now Google is badgering me for a phone number when I log into my blogspot page. I wonder how many Deaf and Hard of Hearing people don't have a phone, or if they do, do not relinquish the number.
I have run into this problem with companies time and again. They refuse to provide an email for contact and yet, if you call them through the relay they hang up on you. Or, they leave countless voicemails that just sit in your box unheard, unanswered. I wish someone who knew the heads of these companies would explain they are being discriminatingly inaccessible for a growing population. The frustrating thing about this is how more companies are doing this. I just got badgered by Google. How long will I have my blogspot before they, too, delete me for not providing a phone number?
How have you handled this? Have you lost any accounts for not providing a phone number yet? What can we do to get the attention of these companies so we can offer them other options for those who are Deaf and Hearing Impaired?