On Feb 9, 2016, at 3:38 PM, Coming Attractions Theatres Support <firstname.lastname@example.org> wrote:
Good Afternoon Joyce,
Thank you for reaching out to us regarding the availability of closed captioning at our Pony Village location. Currently, we as a company are in the process of evaluating the available options with regards to closed captioning systems (where the subtitles are viewed by a single viewer via glasses or small LED display). Given the substantial financial investment required on the part of our company, we have been speaking with several manufacturers as well as well as our theatre equipment supplier to find the best solution available to us. We have even gone as far as testing a couple of the different systems at our Eureka, CA location. We really do hope to have a decision soon.
That being said, in the mean time we do have the capability play films with open captioning (where the subtitles are projected on the screen and visible to the entire audience) on any film that was released with them (most are nowadays). We only ask that you reach out to us 1-2 days before you plan on attending a film so that we can test and confirm that there are no issues with the playback. At that time, we also coordinate a time that is mutually beneficial for everyone for you to come in and watch the film so that we can inform the rest of the audience that there will be subtitles.
Please feel free to email the theatre at email@example.com if you are interested in an open captioned show time of a specific film. I have copied the theatre on this email so that they know to expect an email from you.
Thank you again for reaching out and I hope we will have the opportunity to see you at the movies again soon.