I ran across this excellent article by Spencer Clark on how to recognize deaf customers. These are excellent tips for customer service etiquette. Every business or public organization should read this and pass along to their employees and volunteers.
http://www.ecademy.com/node.php?id=151585
This really should be posted at every work station.
http://www.ecademy.com/node.php?id=151585
This really should be posted at every work station.
I'll be the one nodding away and paying twice the price with a smile :)
ReplyDeleteOh, dear! I hope they are honest and give you your money back! I always look for the screen on their monitor and mention I'm deaf.
ReplyDelete